Refund policy

At Smarterstore, we are committed to providing our customers with high-quality products and services. However, we understand that there may be times when you need to request a refund. If you are not satisfied with your purchase, please contact us within 15 days of you receiving the product. 

To be eligible for a refund, the following conditions must be met:

• The product must be in its original condition and packaging.
• You must provide proof of purchase, such as a receipt or order confirmation email.
• The request must be made within 15 days of you receiving the product.

If you meet the above requirements and would like to request a refund, please contact us at [email protected] Our customer service team will review your request and get back to you as soon as possible with a decision.

We reserve the rights to refuse returns or exchanges for items that do not meet the above criteria.

Thank you for choosing Smarterstore